Privacy Policy

At Chicdrobe, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website, www.chicdrobe.com.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you place an order, create an account, or contact us, we may collect information such as:

  • Your name

  • Email address

  • Shipping/billing address

  • Phone number

  • Payment information (via secure third-party processor)

b. Non-Personal Information

We may also collect data through cookies and analytics tools, including:

  • Browser type

  • Device type

  • IP address

  • Pages visited and time spent on the site

  • Referring website

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer service

  • Send order confirmations and updates

  • Improve website functionality and user experience

  • Send marketing emails (if you opt in)

  • Prevent fraud and enhance security

3. How We Share Your Information

We do not sell your personal information. We may share your data with trusted third parties only in the following cases:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping providers

  • Email marketing platforms (if subscribed)

  • Legal authorities (if required by law)

All third parties are obligated to keep your information secure and use it only for intended purposes.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and gather analytics data. You can disable cookies via your browser settings, but some features of our site may not function properly without them.

5. Email Marketing

With your permission, we may send you promotional emails. You can unsubscribe at any time by clicking the "unsubscribe" link in the footer of our emails or by contacting us at service@chicdrobe.com.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct or update your information

  • Request deletion of your data

  • Withdraw consent to marketing communications

To exercise these rights, please contact us at service@chicdrobe.com.

7. Data Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. By using our site, you acknowledge and accept this risk.

8. Children’s Privacy

Chicdrobe does not knowingly collect or solicit information from individuals under the age of 13. If you believe we have received information from a child under 13, please contact us immediately.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Email: service@chicdrobe.com
Website: www.chicdrobe.com